/* ============================================================
   cajaspersonalizadas.mx — Chatbot flotante
   Estilos del launcher, la invitación y el panel de Deep Chat.
   ============================================================ */

.cajas-chat-root {
  --cajas-accent: #623fbf;
  --cajas-accent-dark: #4a2fa0;
  --cajas-cream: #f5f3fa;
  --cajas-paper: #fdfcff;
  --cajas-ink: #0e1a2e;
  --cajas-muted: #5d6478;
  --cajas-line: #e4e0f0;
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
}

/* ---------- Launcher ---------- */
.cajas-chat-launcher {
  position: fixed;
  right: 22px;
  bottom: max(22px, env(safe-area-inset-bottom));
  z-index: 97;
  width: 62px;
  height: 62px;
  display: grid;
  place-items: center;
  border: 0;
  border-radius: 50%;
  color: #fff;
  background: linear-gradient(135deg, var(--cajas-accent), var(--cajas-accent-dark));
  box-shadow: 0 16px 34px -10px rgba(98, 63, 191, 0.65), 0 4px 12px rgba(6, 21, 43, 0.18);
  cursor: pointer;
  transition: transform 0.18s ease, box-shadow 0.18s ease, opacity 0.18s ease, visibility 0.18s ease;
}

.cajas-chat-launcher:hover {
  transform: translateY(-3px);
  box-shadow: 0 20px 38px -10px rgba(98, 63, 191, 0.7), 0 6px 14px rgba(6, 21, 43, 0.2);
}

.cajas-chat-launcher:focus-visible {
  outline: 3px solid rgba(98, 63, 191, 0.45);
  outline-offset: 4px;
}

.cajas-chat-launcher svg {
  width: 29px;
  height: 29px;
  display: block;
}

.cajas-chat-launcher.is-open {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(8px) scale(0.94);
}

.cajas-chat-launcher-badge {
  position: absolute;
  top: 10px;
  right: 10px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #37c87a;
  border: 2px solid #fff;
  box-shadow: 0 2px 6px rgba(6, 21, 43, 0.25);
}

/* ---------- Invitación (teaser) ---------- */
.cajas-chat-teaser {
  position: fixed;
  right: 22px;
  bottom: calc(98px + env(safe-area-inset-bottom));
  z-index: 96;
  width: min(310px, calc(100vw - 36px));
  padding: 16px 16px 14px;
  background: var(--cajas-paper);
  border: 1px solid var(--cajas-line);
  border-radius: 18px;
  box-shadow: 0 22px 48px -18px rgba(6, 21, 43, 0.35), 0 6px 16px rgba(6, 21, 43, 0.08);
  animation: cajas-chat-teaser-in 0.28s ease both;
}

.cajas-chat-teaser::after {
  content: "";
  position: absolute;
  right: 26px;
  bottom: -8px;
  width: 14px;
  height: 14px;
  background: var(--cajas-paper);
  border-right: 1px solid var(--cajas-line);
  border-bottom: 1px solid var(--cajas-line);
  transform: rotate(45deg);
}

.cajas-chat-teaser[hidden] {
  display: none;
}

.cajas-chat-teaser-title {
  margin: 0 26px 4px 0;
  color: var(--cajas-ink);
  font-size: 0.95rem;
  font-weight: 800;
  line-height: 1.35;
}

.cajas-chat-teaser-text {
  margin: 0 0 12px;
  color: var(--cajas-muted);
  font-size: 0.82rem;
  line-height: 1.45;
}

.cajas-chat-teaser-close {
  position: absolute;
  top: 7px;
  right: 7px;
  width: 30px;
  height: 30px;
  display: grid;
  place-items: center;
  border: 0;
  border-radius: 8px;
  background: transparent;
  color: var(--cajas-muted);
  font-size: 16px;
  line-height: 1;
  cursor: pointer;
}

.cajas-chat-teaser-close:hover {
  background: var(--cajas-cream);
  color: var(--cajas-ink);
}

.cajas-chat-teaser-actions {
  display: flex;
  gap: 8px;
}

.cajas-chat-teaser-accept,
.cajas-chat-teaser-dismiss {
  border-radius: 10px;
  font: inherit;
  font-size: 0.8rem;
  font-weight: 700;
  padding: 8px 12px;
  cursor: pointer;
}

.cajas-chat-teaser-accept {
  flex: 1;
  border: 0;
  color: #fff;
  background: linear-gradient(135deg, var(--cajas-accent), var(--cajas-accent-dark));
  box-shadow: 0 8px 16px -8px rgba(98, 63, 191, 0.6);
}

.cajas-chat-teaser-dismiss {
  border: 1.5px solid var(--cajas-line);
  background: #fff;
  color: var(--cajas-muted);
}

.cajas-chat-teaser-dismiss:hover {
  border-color: #cfc6e6;
  color: var(--cajas-ink);
}

@keyframes cajas-chat-teaser-in {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.97);
  }
}

/* ---------- Panel ---------- */
.cajas-chat-panel {
  position: fixed;
  right: 22px;
  bottom: calc(96px + env(safe-area-inset-bottom));
  z-index: 95;
  width: min(404px, calc(100vw - 36px));
  height: min(640px, calc(100dvh - 124px));
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--cajas-paper);
  border: 1px solid var(--cajas-line);
  border-radius: 20px;
  box-shadow: 0 34px 70px -26px rgba(6, 21, 43, 0.5), 0 10px 24px rgba(6, 21, 43, 0.1);
  opacity: 0;
  transform: translateY(14px) scale(0.985);
  transition: opacity 0.2s ease, transform 0.2s ease;
  pointer-events: none;
}

.cajas-chat-panel.is-open {
  opacity: 1;
  transform: none;
  pointer-events: auto;
}

.cajas-chat-panel[hidden] {
  display: none;
}

.cajas-chat-header {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 13px 14px;
  background: linear-gradient(135deg, #faf8ff, #f3effc);
  border-bottom: 1px solid var(--cajas-line);
}

.cajas-chat-header img {
  width: 38px;
  height: 38px;
  flex: 0 0 auto;
  border-radius: 11px;
  object-fit: contain;
  background: #fff;
  border: 1px solid var(--cajas-line);
  padding: 3px;
}

.cajas-chat-header-copy {
  min-width: 0;
  flex: 1;
}

.cajas-chat-header-copy strong {
  display: block;
  color: var(--cajas-ink);
  font-size: 0.92rem;
  line-height: 1.2;
  letter-spacing: -0.01em;
}

.cajas-chat-header-copy span {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  margin-top: 3px;
  color: var(--cajas-muted);
  font-size: 0.72rem;
  font-weight: 600;
}

.cajas-chat-header-copy span::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #37c87a;
  box-shadow: 0 0 0 3px rgba(55, 200, 122, 0.16);
}

.cajas-chat-close {
  flex: 0 0 auto;
  width: 34px;
  height: 34px;
  display: grid;
  place-items: center;
  border: 0;
  border-radius: 10px;
  background: transparent;
  color: var(--cajas-muted);
  font-size: 17px;
  line-height: 1;
  cursor: pointer;
}

.cajas-chat-close:hover {
  background: #fff;
  color: var(--cajas-ink);
  box-shadow: 0 2px 8px rgba(6, 21, 43, 0.08);
}

.cajas-chat-close:focus-visible {
  outline: 2px solid var(--cajas-accent);
  outline-offset: 1px;
}

.cajas-chat-body {
  flex: 1 1 auto;
  min-height: 0;
  display: flex;
  flex-direction: column;
  position: relative;
  background: var(--cajas-paper);
}

.cajas-chat-body deep-chat {
  display: block;
  width: 100%;
  height: 100%;
  flex: 1 1 auto;
  min-height: 0;
}

.cajas-chat-loading,
.cajas-chat-fallback {
  margin: auto;
  padding: 26px 22px;
  text-align: center;
  color: var(--cajas-muted);
  font-size: 0.9rem;
  line-height: 1.5;
}

.cajas-chat-loading::before {
  content: "";
  display: block;
  width: 32px;
  height: 32px;
  margin: 0 auto 12px;
  border-radius: 50%;
  border: 3px solid #e4dcf5;
  border-top-color: var(--cajas-accent);
  animation: cajas-chat-spin 0.8s linear infinite;
}

@keyframes cajas-chat-spin {
  to { transform: rotate(360deg); }
}

.cajas-chat-fallback strong {
  display: block;
  margin-bottom: 6px;
  color: var(--cajas-ink);
  font-size: 1rem;
}

.cajas-chat-fallback p {
  margin: 0 0 14px;
}

.cajas-chat-fallback-actions {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.cajas-chat-fallback-actions a,
.cajas-chat-fallback-actions button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 40px;
  padding: 9px 14px;
  border-radius: 10px;
  font: inherit;
  font-size: 0.85rem;
  font-weight: 700;
  text-decoration: none;
  cursor: pointer;
}

.cajas-chat-fallback-primary {
  border: 0;
  color: #fff;
  background: linear-gradient(135deg, var(--cajas-accent), var(--cajas-accent-dark));
}

.cajas-chat-fallback-secondary {
  border: 1.5px solid var(--cajas-line);
  background: #fff;
  color: var(--cajas-accent-dark);
}

/* ---------- Footer ---------- */
.cajas-chat-footer {
  flex: 0 0 auto;
  padding: 8px 12px max(9px, env(safe-area-inset-bottom));
  border-top: 1px solid var(--cajas-line);
  background: #fff;
}

.cajas-chat-footer-actions {
  display: flex;
  gap: 6px;
}

.cajas-chat-footer-actions button {
  flex: 1 1 0;
  min-width: 0;
  padding: 8px 6px;
  border: 1.5px solid var(--cajas-line);
  border-radius: 10px;
  background: var(--cajas-paper);
  color: var(--cajas-accent-dark);
  font: inherit;
  font-size: 0.74rem;
  font-weight: 800;
  line-height: 1.2;
  cursor: pointer;
  transition: background 0.15s ease, border-color 0.15s ease, transform 0.15s ease;
}

.cajas-chat-footer-actions button:hover {
  background: #f7f4fe;
  border-color: #cfc6e6;
  transform: translateY(-1px);
}

.cajas-chat-footer-note {
  margin: 7px 0 0;
  color: #7c8294;
  font-size: 0.64rem;
  line-height: 1.35;
  text-align: center;
}

.cajas-chat-footer-note a {
  color: var(--cajas-accent-dark);
  text-decoration: underline;
  text-underline-offset: 2px;
}

/* ---------- Supresión cuando se abre el modal de cotización ---------- */
.cajas-chat-root.is-suppressed .cajas-chat-launcher,
.cajas-chat-root.is-suppressed .cajas-chat-teaser {
  display: none !important;
}

/* ---------- Bloqueo de scroll en móvil ---------- */
@media (max-width: 640px) {
  body.cajas-chat-lock {
    overflow: hidden;
  }
}

/* ---------- Responsive ---------- */
@media (max-width: 640px) {
  .cajas-chat-launcher {
    right: 16px;
    bottom: max(16px, env(safe-area-inset-bottom));
    width: 58px;
    height: 58px;
  }

  .cajas-chat-launcher svg {
    width: 27px;
    height: 27px;
  }

  .cajas-chat-teaser {
    right: 16px;
    bottom: calc(86px + env(safe-area-inset-bottom));
    width: min(310px, calc(100vw - 32px));
  }

  .cajas-chat-panel {
    inset: 0;
    right: 0;
    bottom: 0;
    width: 100%;
    height: 100dvh;
    max-height: 100dvh;
    border: 0;
    border-radius: 0;
    padding-top: env(safe-area-inset-top);
  }

  .cajas-chat-header {
    padding: 12px 14px;
  }

  .cajas-chat-header img {
    width: 36px;
    height: 36px;
  }

  .cajas-chat-footer {
    padding-bottom: max(10px, env(safe-area-inset-bottom));
  }
}

/* Fallback para navegadores sin dvh */
@supports not (height: 100dvh) {
  @media (max-width: 640px) {
    .cajas-chat-panel {
      height: 100vh;
      max-height: 100vh;
    }
  }
}

/* ---------- Accesibilidad ---------- */
@media (prefers-reduced-motion: reduce) {
  .cajas-chat-launcher,
  .cajas-chat-panel,
  .cajas-chat-teaser {
    animation: none !important;
    transition: none !important;
  }

  .cajas-chat-loading::before {
    animation-duration: 1.6s;
  }
}

@media print {
  .cajas-chat-root {
    display: none !important;
  }
}